With the introduction of new standards and specifications, technical documentation has undergone a paradigm shift. This shift has a profound effect on how to effectively manage and organize a technical documentation department. Michael Ingledew, Managing Director, Inmedius UK will discuss the new realities of technical documentation and the need to manage multiple content fragments to create cohesive publications. He will address the challenges facing today’s managers to track specific metrics concerning every process of document creation, including throughput, cost, quality, and timeliness.